Readable Language
Hamara policy Roman Urdu mein likha hota hai, na ke legal jargon mein. Clear aur samjh mein aata hai.
LEGAL REFERENCE
Privacy Policy jo aap samjh saken
pak gam mein aapka personal aur payment data surakshit rakha jaata hai. Hamara privacy policy simple aur clear hai taake aap samjh saken ke aapki information kaise handle...
Data encryption on laag jaata haiJazzCash aur Easypaisa info protected raheAccess logs transparent hain
Hum kya jankari lete hain aur kyun
Jab aap pak gam pe register karte ho, hum aapka naam, email, phone number aur address mangwate hain. Yeh information verification ke liye zaroori hoti hai taake account secure rahe aur withdrawals sahi jagah paunch jayein. JazzCash, Easypaisa, SadaPay aur Raast ke zariye jo payment data barta hai, woh encrypted connection pe chalti hai. Hum aapka financial history kabhi teesre farokht nahi
karte. Local qanoon jo ijazat deta hai, usi ke tahat hamara data handling chal raha hai. Aapka consent har qadm pe zarooree hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SHIKAYAT AUR SAWAL
Privacy concerns keliye contact karen
Team online
Email Support
[email protected] pe apna sawal bhej dein. Hamara team 24 ghante mein jawab de deta hai.
Live Chat
Account ke andar live chat khul jayega. Privacy aur data ke masaail discuss kar sakte ho.
Account Settings
Apna profile mein jaao, Privacy tab mein apne choices dekh sakte ho aur adjust kar sakte ho.
HAMARA COMMITMENT
Transparency aur accountability jo aap expect karte ho
Encryption Standard
SSL 256-bit encryption har login par laagu hoti hai. Aapka password encrypted form mein stored hota hai, hamari team bhi nahi dekh sakti.
Payment Security
JazzCash, Easypaisa, SadaPay aur Raast ke saath tokenized transactions hoti hain. Aapka actual account number kabhi server mein store nahi hota.
Regular Audits
Hamara database security ka internal audit quarterly hota hai. Vulnerabilities milne par turant patch laagu hota hai.
Data Retention
Account close karne ke baad data 90 din rakha jaata hai, phir delete ho jata hai jahan local law allow kare.
Breach Response
Agar kisi type ki security incident hoe, aap ko turant email aata hai. Hum transparent rahe aur affected users ko guide karte hain.
Privacy Officer
pak gam ka ek dedicated privacy officer hota hai jo GDPR aur local Pakistan qanoon follow karta hai.
POLICY CLARITY
Hamara approach vs typical casino sites
No Data Selling
Hum aapka account data marketing partners ko nahi bechte, jaise kayi other sites karte hain.
Pakistan Local Laws
Hamara policy supported ilaqon ke local regulations follow karta hai, na ke generic worldwide terms.
Cookie Transparency
Hamara cookies jo laagu hote hain, woh sabhi account settings mein control mein aate hain.
Third-Party Access
Teesre farokht (analytics, CDN) ko aapka personal data nahi jata. Sirf technical infrastructure share hoti hai.
Opt-Out Rights
Aap apna marketing emails off kar sakte ho aur non-essential cookies reject kar sakte ho.
Update Notifications
Jab bhi policy badhe, aapko email aata hai 30 din pehle consent ke liye.
Privacy features jo aapke account mein built-in hain
Two-Factor Authentication
Login keliye OTP mangwate hain. Ek stranger apka account nahi khol sakta, chahey password ho gaya.
Session Management
Account settings mein dekh sakte ho ke kaun-kaun devices se login hue hain. Suspicious session logout kar sakte ho.
Download Your Data
Privacy tab mein 'Export My Data' button hota hai. CSV format mein apni sabhi personal info download kar sakte ho.
Delete Account
Account permanently delete karna chahte ho to support ko request kar dein. 30 din mein saab kuch wipe ho jayega.
Activity Log
Login history, withdrawal requests, aur deposits sabki log rakhi hoti hai. Suspicious activity turant dekh sakte ho.
Communication Preferences
Email, SMS, push notifications — sab independently on-off kar sakte ho. Hamara marketing sirf opt-in hai.
Privacy ke baare mein frequently asked questions
Nahi. Password reset process mein hum aapke email ya phone se verification lenge, sirf phir password change ho sakta hai. Account access par encrypted records laagu hain.
Hum sirf transaction timestamp, amount aur payment method record karte hain. JazzCash, Easypaisa ya Raast ka jo actual account number tha, woh hamara system mein nahi store hota.
Account close karne ke baad 90 din tak data rakha jaata hai, jaise tax audit ho sake. Phir automatically delete ho jata hai jahan local qanoon mein uska zaroori na reh gaya ho.
Nahi. Hamara emails sirf aapke account activity aur explicit preferences se personalize hote hain. Third-party tracking companies ko aapka data nahi jaata.
Haan. Jab aap naya payment method link karte ho, purana transaction history sirf account mein read-only rahe. Aap kabhi bhi old statement download kar sakte ho.
Nahi, same encryption aur security laagu hoti hai. App aur website dono pe 256-bit SSL chal raha hai. App mein locally stored session token khud-ba-khud expire ho jata hai.
Agar court order or legal requirement aaye aur jahan supported ilaqon mein law ijazat de, tab ham share kar sakte hain. Agar aisa ho to aapko notify karne ki koshish karenge, jahan law hamein block na kare.